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SaaS – Software as a Service (applications)

SaaS services are what most people think of when they hear the term “cloud service”.  SaaS services provide interaction with software and applications via a “client” such as a mobile app or browser.  Services are highly scalable, quick to implement and generally monthly subscriptions.

Our offerings include security, email, advanced email filtering, malware prevention, Office365, file storage, Adobe products, URL filtering, platform monitoring and management, virtualization, collaboration and more.

We can install, manage and support your SaaS solutions as well as your platforms that access them including mobiles, workstations, servers and networks.  Our help desk personnel are fluent in SaaS solutions and platforms and are available up to 24/7.

PaaS – Platform as a Service – hardware/software/network environments

PaaS providers deliver databases, operating system, software execution as well as web servers in a commercial datacenter. The end user of PaaS applications never interacts with the PaaS infrastructure but engages it through services like Microsoft Azure, Google Compute, Amazon AWS and Salesforce’s

Our PaaS services include backup, recovery and virtualization of both desktop and servers.  In addition, we support and secure most “end user devices” accessing PaaS platforms including mobiles, workstations, servers and networks.

IaaS – Infrastructure as a Service

IaaS is a standardized, highly automated offering in which computing resources owned by a service provider, complemented by storage and networking capabilities, are offered to clients on demand. Resources are scalable and elastic in near real time and metered by use. Self-service interfaces, including an API and a graphical user interface (GUI), are exposed directly to customers. Resources may be single-tenant or multi-tenant, and are hosted by the service provider or on-premises in a customer’s data center.  Amazon AWS, Microsoft Azure, Google Compute, Rackspace, Citrix and IBM SmartCloud Enterprise are all leading providers of IaaS.  Many big names in SaaS including Dropbox, Instagram, and Pinterest run on IaaS platforms provided by Amazon and others.

Our IaaS solutions include file storage, cloud backup and recovery, infrastructure management, application installation and management plus support for the end user devices accessing the IaaS infrastructure.  Since IaaS resources are billed based on usage/load, it is important to have specialists setup, monitor and actively manage the environment(s) to avoid run-away or unexpected costs.

DRaaS – Disaster Recovery as a Service

We offer a couple of flavors of DRaaS in the cloud. 

Our basic service includes backup of important files directly to cloud storage.  The components include backup software, cloud storage, backup management software and managed services to ensure the backups are successful and accessible.  Within this category are additional options to cover bare metal restores, checkpoints and varying retention periods.

A more advanced service includes system level backups of all files on servers and workstations supporting restoration of user defined checkpoints for individual files, folders, drives and systems (up to unlike bare metal restores).  These advanced services store system images at both a local (on premise) appliance and in a cloud data center which offers virtualization of the stored images from on premise or the cloud.

We also offer Office 365 email backup.  Microsoft provides powerful services within Office 365 — but a comprehensive backup of your Office 365 data is not one of them. 81% of 1,000 IT pros surveyed experienced data loss in Office 365 — from simple user error to major data security threats.  We can prevent any data loss with your O365 email with our complete backup solution.

Our offerings include all required software, hardware and management services to keep these DRaaS capabilities operating reliably and efficiently.

Public Cloud, Private Cloud, Hybrid Cloud

The public cloud is defined as computing services offered by third-party providers over the public Internet, making them available to anyone who wants to use or purchase them. They may be free of charge or sold on demand, allowing customers to only pay per usage for the CPU cycles, storage or bandwidth they consume

In a private cloud, the infrastructure, the platform, and the software all exist only for one company. The end customer runs their own data center, provides most of the hardware and software, and maintenance. The cost savings that come with cloud computing tend to evaporate in this model of deployment. However, certain industries with highly sensitive data prefer to use private clouds due to a perception that they’re more secure than public clouds.  In a private cloud, the end customer is responsible for securing every part of the infrastructure and typically has a robust security team.

Hybrid cloud mixes on-premises, private cloud and third-party, public cloud services with orchestration and integration between the two platforms.

Multicloud uses multiple cloud services from more than one provider in collaboration which leverages the best of the best solution for each business need into an integrated solution.

Regardless of your cloud needs; public, private, hybrid, or multi we can help you sort it out and implement the best configuration for your company.

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