Let Us Give You More Time to Focus on your Business Rather than your Technology
Our Process
Consulting
Design
& Transitions
Services
Our Process
We will meet with your management to understand your business, the pain points you have with your technology and your vision for your future. We will document not only the things you need technology to do for you, but the way you want it to work.
Step 2: Evaluate the Environment
We will meet with key staff members to understand from their standpoint how their work can be improved; more efficient, more automated, more accurate, etc.
Step 3: Review the Approach(es) and Alternatives
Once we understand how your technology works and your goals of how you want it to work, we will do a detailed review of the technology you are currently using (or not using). We will prepare one or more options to improve your technology effectiveness. If you are already very effective, we will prepare a future looking plan to keep your technology viable in the future.
Step 4: Plan Solution(s)
We will review our proposal (and options) or proposals with you and tweak them from your feedback. If you elect to have us work with you on one (or more) of the proposals, we will start to plan the deliverables. If you decide to go another direction, you can use our roadmap to do so with your vendor/provider of choice.
Step 5: Implement Solution
Our plan will include specific deliverables, who is responsible and your budget needs on a timeline. Milestones and checkpoints will be identified so all parties will know how the project is performing and when their involvement will be needed. We generally like to phase the implementation of deliverables to help manage risk; this will also be identified in the plan and tracked regularly.
Step 6: Review Solution Effectiveness
The plan will set a date for review of the solutions implemented to understand if solutions are meeting your expectations. If adjustments are needed, those items will start this process over again with the requirements.
Consulting
Technology Consulting
Do you need to validate your technology direction with an expert to be sure it makes sense? That it can be accomplished?
Do you need to fill in a few more detailed steps to get you moving in the right direction?
Do you have loose ends in your plan you don’t have the expertise to solve?
Do you need to brainstorm about where technology is and where it is going?
Do you need answers from specialized technology experts for specific questions?
Do you need help managing your overall technology across multiple providers?
Good News! We have years of experience in the technology consulting field!
We can help you with these scenarios and provide immediate value while you get to know us. Our business is 50% consulting and 50% products and services. Let us help catapult your technology to the next level.
SECURITY AND COMPLIANCE
Security IS the Number 1 technology concern of companies large and small.
- How do I prevent a data breach?
- How do I get rid of these constant email scams?
- How do I prevent ransomware and crypto hacks?
- How do I keep my staff from clicking on risky links?
- What security options do I have with the technology I have in place?
- How do I establish a plan and response before a security event?
A security plan must address all of these items (and more). A plan starts with an assessment of your security exposure and risk tolerance. A risk profile is developed, supporting a comprehensive plan to address your greatest risks first.
We can do a risk analysis on your current environment and present you with a tailored prevention and mitigation-based plan that uses some or all our integrated security services described here.
Design
Integrated Infrastructure – End to End Sales, Installation, Maintenance and Management
Catapult TEK is a full-service IT provider specializing in Security and Managed Services. We have partnerships with industry leaders in the IT business and understand not only products and solutions that are available now, but we are actively involved in co-creating solutions with these industry leaders, specifically for our SMB client base.
Our managed service clients often ask for our help in acquiring IT equipment, software and services. Those requests initiated our entry into hardware vendor partnerships which launched us into software partnerships which launched us into…
We understand the SMB market wants a single point of contact (SPOC) for their IT, someone that understands their business and cares about their success. We fit that bill for our clients. Consequently, we offer integrated products and services supporting those products including:
- Hyperconverged Server Solutions and Software
- Cloud Solutions
- Data Center Solutions
- Security Solutions
- Collaboration Solutions
- Uninterruptible Power Systems
- Endpoints (PC, Laptop, Tablet, Mobile)
- Email and Collaboration Software
- Network Equipment and Software
- Security Equipment and Software
- Application Software
- Warranties and Extensions
- Server Room Buildouts
- Facility Buildouts and Low Voltage Cabling
- Networked AV
- Wired and Wireless Networks
- Equipment Racks and Enclosures, Power Distribution, Climate Control, Perimeter Monitoring
& Transitions
Conversions and Transitions – Getting Everyone Onboard
Catapult TEK’s staff has done hundreds of conversions and technology transitions for our clients. We have expert project teams with decades of experience in the most common technology conversions. Some of our most common conversions include:
- Operating System Upgrades
- Cloud Migrations
- Email Migrations
- Hardware Replacements
- New Software Implementations
- Data Center Relocations
- Office Software Conversions
- Software Upgrades
- Process Improvements
- Site Relocations
- Service Provider Transitions
We want your conversion or implementation to go smoothly and understand technology changes sometimes require process changes in addition to technology training. We can help with training your trainer or providing local or remote training on both your technology and business process.
Services
Professional Services – Here When You Need Us
Our business model is based on providing our clients with shared resources when they need them and at the level they need. Our focus is on IT related services including:
- Project and Program Management
- Process Reengineering
- IT Audits
- IT Consulting
- Staff Augmentation
- Virtual CIO
If you need specialized IT help or some extra temporary help, our resources can give you that lift.
Training – To the Point
We understand technology and process changes are complex and sometimes difficult to assimilate without training the actual users of the technology. One of our unique abilities is the combination of formal training with “on demand” reminders through our “help desk” or “brief informational videos” hosted via the cloud. We believe a multi-level approach to technology transitions results in less organizational stress and higher productivity. Do you need:
- Classroom Training? Small Group Training? Train the Trainer?
- “On Demand” Web Based Training and/or FAQ?
- Training Facility Management?
- Specialized Technology Training to Support Technology Upgrades?